Diane Ricafrente is an accomplished professional, who traded in her corporate career in the Philippines for a virtual job after she gave birth to her first child.

We were fortunate enough to hire her at the very beginning of her journey as a freelancer and watch her move on to bigger and better things in a very short space of time.

If you’ve ever wondered what life is like as a remote worker, this is the interview for you. Diane discusses the benefits, the challenges and a lot of the things we don’t generally think about that can make a big difference to the welfare of your staff – and, ultimately, the success of your business.



– What life is really like working for a distributed company.

– The good, the bad and the ugly of working remotely.

– What is a fair rate of pay in developing countries?

– The importance of feedback and ratings for freelancers – and why you should take them seriously.

– How challenging it can be to get a start on UpWork, no matter how much experience you have in the real world.

– The pros and cons of being able to work from home.

– What makes UpWork freelancing is different to the kind of freelancing we’re used to

– The benefits employers should consider introducing to motivate their staff.

– Some of the more unscrupulous things employers do on UpWork.

– The sometimes unfair manner in which freelancers get treated by UpWork and similar platforms.

– Diane’s top tips to freelancers on how to avoid bad employers.

– How to keep your highest-performing staff.

– Why you should encourage your employees to grow, develop and move on to bigger things.

– The unique issues freelancers face in the developing world and how you can provide the support they need to endure occasional hardships.



– Our article: “The 9 Worst Things Employers do on UpWork

Diane Ricafrente on Twitter

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